Last Updated: January 15, 2026 | Effective Date: January 15, 2026

1. Introduction

feng4 ("we," "us," "our") operates an online betting platform accessible at https://feng4.cam. We are committed to protecting the privacy and security of our users' personal information in accordance with international data protection standards and best practices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, create an account, or use any of our services. It also describes your rights regarding your personal information and how you can exercise those rights.

By using feng4, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please do not use our services.

2. Data Controller

feng4 is the data controller responsible for your personal information. For questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

3. Information We Collect

feng4 collects personal information necessary to provide our services, comply with legal obligations, and improve user experience. We collect the following categories of information:

3.1 Information You Provide Directly

When you register for an account or use our services, you provide the following information:

3.2 Information Collected Automatically

When you access feng4, we automatically collect certain technical and usage information:

3.3 Information from Third Parties

We may receive information about you from third-party sources including:

4. How We Use Your Information

feng4 uses your personal information for the following purposes:

4.1 Service Provision and Account Management

4.2 Legal and Regulatory Compliance

4.3 Security and Fraud Prevention

4.4 Communications and Marketing

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your account preferences.

4.5 Platform Improvement and Analytics

4.6 Responsible Gaming

feng4 processes your personal data based on the following legal grounds:

6. Data Sharing and Disclosure

feng4 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for legitimate business purposes:

6.1 Service Providers and Business Partners

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

6.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement, regulators, or courts when required by law or when we believe in good faith that disclosure is necessary to:

6.3 Business Transfers

If feng4 is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred to the acquiring entity or successor. We will notify you via email and/or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

6.4 Aggregated and Anonymized Data

We may share aggregated, anonymized data that does not personally identify you with business partners, advertisers, and other third parties for analytical and marketing purposes. For example, we may share statistics about betting volumes, popular game categories, or demographic trends.

7. Data Security Measures

feng4 employs industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

7.1 Technical Security

7.2 Organizational Security

7.3 User Responsibilities

While feng4 implements robust security measures, you also play a critical role in protecting your account:

Data Breach Notification

In the event of a data breach that compromises your personal information, feng4 will notify you via email within 72 hours of discovering the breach. We will provide details about the nature of the breach, the data affected, and steps you should take to protect yourself. We will also report significant breaches to relevant regulatory authorities as required by law.

8. Data Retention

feng4 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

8.1 Active Accounts

While your account is active, we retain all personal information, transaction history, and betting records to provide services and maintain accurate account records.

8.2 Closed or Inactive Accounts

After account closure or if your account becomes inactive for 12 consecutive months:

8.3 Legal Requirements

In some cases, we may be required to retain data for longer periods to comply with legal obligations, resolve disputes, enforce our agreements, or respond to regulatory requests.

8.4 Data Deletion Requests

You may request deletion of your personal data by contacting us at [email protected]. However, we may not be able to delete data that we are legally required to retain. In such cases, we will explain which data must be retained and why.

9. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

9.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your feng4 account dashboard. For additional information, contact [email protected].

9.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update most information through your account settings. For assistance, contact customer support.

9.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected. However, we may retain data required by law or for legitimate business purposes (fraud prevention, dispute resolution).

9.4 Right to Restrict Processing

You may request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.

9.6 Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications at any time by clicking unsubscribe links in emails or adjusting your account preferences.

9.7 Right to Withdraw Consent

Where we rely on your consent to process personal data (e.g., marketing emails, non-essential cookies), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before consent was withdrawn.

9.8 Right to Lodge a Complaint

If you believe feng4 has violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.

9.9 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. We may require proof of identity before fulfilling data subject requests to protect your privacy.

10. Cookies and Tracking Technologies

feng4 uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content.

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track your activity, and provide functionality.

10.2 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for the website to function properly (login sessions, security, form submissions). These cookies cannot be disabled. Session or up to 1 year
Performance Cookies Collect anonymous data about how visitors use our site to improve performance and user experience. Up to 2 years
Functional Cookies Remember your preferences (language, region, display settings) to provide enhanced personalization. Up to 1 year
Marketing Cookies Track your activity across websites to deliver targeted advertising and measure campaign effectiveness. Up to 13 months

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are being set. However, disabling essential cookies may affect website functionality and prevent you from using certain features.

10.4 Third-Party Cookies

feng4 may use third-party cookies from analytics providers (e.g., Google Analytics), payment processors, and game providers. These third parties have their own privacy policies governing their use of your data.

11. International Data Transfers

feng4 operates internationally and may transfer your personal data to countries outside Indonesia for processing and storage. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with data protection standards.

Data transfers may occur to:

We implement standard contractual clauses, data processing agreements, and other legal mechanisms to ensure international data transfers comply with applicable data protection regulations.

12. Children's Privacy

feng4 services are strictly for adults aged 21 years or older. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected data from a minor, we will immediately delete that information and close the associated account.

If you believe a minor has created an account on feng4, please contact us immediately at [email protected] so we can take appropriate action.

13. Changes to This Privacy Policy

feng4 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of feng4 after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

We aim to respond to all privacy-related inquiries within 7 business days.

Your Privacy Matters

feng4 is committed to transparency and accountability in our data protection practices. We regularly review and update our security measures to ensure your personal information remains safe. By using feng4, you trust us with your data, and we take that responsibility seriously.

Our Privacy Commitments

Bank-Grade Encryption

All data transmitted between your device and feng4 is protected with 256-bit SSL encryption—the same standard used by financial institutions worldwide.

No Data Selling

We never sell your personal information to third parties. Your data is used solely to provide our services and improve your experience.

You Control Your Data

Access, update, or delete your personal information at any time. Opt out of marketing communications with a single click.

Secure Storage

Your data is stored in encrypted databases with restricted access. Only authorized personnel can access personal information on a need-to-know basis.

Regulatory Compliance

feng4 complies with international data protection standards including KYC/AML requirements and responsible data handling practices.

Breach Notification

In the unlikely event of a data breach, we will notify you within 72 hours and provide guidance on protective measures.

Have Questions About Your Privacy?

Learn more about how feng4 protects your data and your rights as a user.

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